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Burj Al Arab[ Print ] [ E-mail ] [ Text Size: T | T ]

Telecommunications. The system provides high speed and reliable Data and Voice communication infrastructure and video distribution in the hotel premises using Fiber and Copper cables, accessories, switches, hubs and routers to meet the need of the day and for the years to come. The cabling infrastructure is capable of running any protocols to support the most demanding system solutions.

The wireless LAN connectivity solution installed by Bond, allows the guest to remain connected whether they are in their suite, the atrium, restaurants, health spas or while lounging by the pool. This facility is available to the guest by using the laptops provided by the hotel or with the guest’s own laptop via an interface card.

Bond Communications also installed the on-site Paging System, interfaced with the fire alarm and PABX.  This system allows the hotel staff to be contacted on the move. 

The Enterprise communications server PABX system manages internal and external voice and data traffic.  The hotel also uses the server for its advanced hospitality functions as well the voice component of its unified messaging system. Guests can receive voice mail, fax messages and e-mails through their Internet mailboxes. Bond Communications also provided a link between the Burj Al Arab and the Jumeirah Beach Hotel, allowing access between extensions within these properties.

Security. The system, designed and installed by Bond Communications includes a Closed Circuit Television system that is capable of recording each and every activity in and around the Burj Al Arab. The system also includes panic alarms, and door contacts that provide activities reports throughout the property.

The Door Access Control System installed in the Burj Al Arab is custom designed, combining online proximity control with the Door Camera and the PABX systems.  The door is unlocked merely by “showing” the card to the reader. No card swiping or pushing buttons.  Another feature of this system is the doorbell, which activates the telephone and the Door Camera. When the doorbell is pressed, the plasma monitor is turned on, or if already on, the sound is muted and the picture-in-picture is activated, showing the person standing outside. The telephone can be used to carry on a conversation or to unlock the door. Alternatively, the universal remote control can be used to unlock the door.

The Property Management System is Windows NT based, fully integrated system interfacing with the Point-of-Sale, PABX, Voice Mail, In-Room fax, Interactive Multimedia, Door Access, Security, Paging etc.

The Front Office is a user-friendly system that includes solutions for reservations, front desk, cashiering, housekeeping, night audit, guest history, statistics, sales and marketing, Banquets and Conference.

The Back Office system provides complete accounting and inventory by tracking all the transactions, a complete range of financial reports are available. There is full integration between accounts receivable, accounts payable and general ledger. The system also handles inventory control, food and beverage costing, providing comprehensive cost control.

Point of Sale touch screen hardware is installed throughout the property for restaurant operations, conventions services, health club, retail shops, etc. The system is integrated with the Front Office and Back Office functions and uses Touch screen technology for all aspects of Point Of Sale operation including workstations and hand held terminals for remote locations.

The Interactive Multimedia system, the first ever and only system of its kind, available anywhere in the world, was integrated by Bond Communications and offers a broad spectrum of information and entertainment services. The true Video-On-Demand system offers full video interaction (stop, play, pause, rewind, fast forward.). The customized infrared keyboard and universal remote control allow the guest to surf the internet, order room service, send and receive messages, arrange for wake up call, butler call, review his account and express checkout etc. Bond Communications also designed the graphics on the Interactive Multimedia pages.

The Special Guest Facilities available in the suites is peerless, using the latest in audio video technology.  All the suites are provided with plasma monitors for a relaxed viewing.  A wide variety of entertainment channels are provided in addition to the DVD, music channels, etc available in the suites. Also as a first ever application anywhere, Bond Communications developed and programmed a universal remote that controls all the above functions as well as the curtain controls and any of the systems in the suites that are infrared controlled. The Surround and AC3 sound system installed of suites is an experience to be cherished. 

Each of these above advanced systems are interfaced to one another, providing the reliability, scalability and integrity required to achieve the standards demanded by the first ever seven-star-hotel.  This is an area where Bond Communications has demonstrated its ingenuity, innovation and expertise; by selecting, designing and integrating the products and services that have helped make the Burj Al Arab the most unique, avant-garde property of it’s kind.